What Accessibility Means

Providing accessibility means removing barriers that prevent people with disabilities from participating in substantial life activities, including the use of services, products, and information. We see and use a multitude of access-related technologies in everyday life, many of which we may not recognize as disability related when we encounter them. The bell that chimes when an elevator is about to arrive, for example, was designed with blind people in mind. The curb cut ramps common on street corners in the United States were introduced for wheelchair users. Accessibility is by definition a category of usability: software that is not accessible to a particular user is not usable by that person. As with any usability measure, accessibility is necessarily defined relative to user task requirements and needs. For example, a telephone booth is accessible (e.g., usable) to a blind person, but may not be accessible to a person using a wheelchair. Graphical user interfaces are not very accessible to blind users, but relatively accessible to deaf users.

Assistive access means that system infrastructure allows add-on assistive software to transparently provide specialized input and output capabilities. For example, screen readers allow blind users to navigate through applications, determine the state of controls, and read text via text to speech conversion. On-screen keyboards replace physical keyboards, and head-mounted pointers replace mice. These are only a few of the assistive technologies users may add on to their systems.

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